Hosting Support

This tutorial will show you how to create an Email Account in Microsoft Outlook Express.  It covers using the Account Creation Wizard, as well as editing the properties of your account (for instance, authenticating your Outgoing (SMTP) Mail Server).

This video will show you how to create an Email Account in Incredimail.  It covers copying account settings from other Email Clients (i.e. Outlook Express), creating a new account, and testing your account when you have finished.

This guide will show you how to create an Email (POP) account in your Control Panel.  It covers the creation process and guides you towards editing and removing existing details, limits and accounts.

This guide details setting up your Email Account in Microsoft Outlook 2003, as well as some additional configuration once you have entered the basic settings.

This guide will show you how to create an Email Account in Pegasus.  It also shows you how to send and receive emails.

This guide will walk you through setting up your Email Account in Thunderbird.

This video shows you how to create an Email Account in Eudora, as well as testing the account to make sure that it is working.

This guide will show you how to create an Email Account in Netscape Communicator.  It covers the separate processes for setting up incoming and outgoing mail.

A guide to show you how to use the File Manager in your Control Panel to manage your site files.  The guide covers creating and renaming directories, uploading, and editing file permissions.

This guide will show you how to transfer files to and from your server in SmartFTP.  It covers connecting to the server, managing browser windows, locating files, setting the remote server for the transfer, multiple file transfers, and using the automatic and manual transfer modes.

This guide will show you how to transfer files to and from your server using FileZilla.  It covers locating files, transferring multiple files, and FileZilla’s automatic management of transfer types – as well as the manual transfer type option.

This video guide will show you how to manage your site using Cute FTP.  It covers creating, renaming and deleting Directories, viewing the contents of files, and setting file permissions.

This guide will show you how to manage your sites in WS FTP.  It includes creating, renaming and deleting files and folders, viewing file contents, and setting file permissions.

This tutorial will show you how to configure sites in WS FTP.  It covers using the Site Manager and setting the default upload area.

This video tutorial will show you how to configure your site in Cute FTP.  It covers using Site Manager, modifying Directory settings, and deleting sites from the program.

This guide will show you how to configure your site in SmartFTP.  It includes connecting to the server, as well as saving, editing and deleting entries in your favourites list.

This tutorial will show you how to manage your files in SmartFTP.  It includes creating, renaming and deleting folders, as well as setting file permissions.

This tutorial will show you how to configure your site using FileZilla.  It covers setting up and modifying Site Manager.

This is a tutorial detailing the transfer of files to and from your server in WS FTP.  It covers connecting to the server, locating files, setting the destination for the files, multiple file transfers, and using the automatic and manual transfer modes.

This video will show you how to manage your files in FileZilla.  It includes creating, renaming and deleting directories, as well as setting file permissions.

This guide will show you how to transfer files to and from your server using Cute FTP.  It covers locating files, transferring multiple files, and the different transfer modes required for certain files.

This tutorial will show you how to set your preferences in Cute FTP.  It includes start up screens, transfer modes, customising the colours or fonts of Cute FTP, enabling and managing sound alerts, and finally the settings for the prompts.

This guide shows you how to access your Horde Webmail through your Control Panel, and managing your Webmail Account once you are logged in to the Horde Webmail system.  If you want to use the newer @Mail Webmail facility, you will have to go to our Client Login page and log in to your Webmail from there (you will only use Horde if you click on the ‘Access Old Webmail’ link).

A guide on creating an Automatic Responder for an Email address in your Control Panel.  The guide will also show you how to configure your Automatic Responder, including attachments, conditions, the return address, and any limits you may want to impose.

This guide will show you how to use the Spam Filters for your Email Account, through your Control Panel.  It covers activating the filters, configuring them, using them manually, and creating ‘black’ (banned) and ‘white’ (allowed) lists of Email addresses.

This tutorial will show you how to create an SSL Certificate through your Control Panel.  It covers requesting the Certificate and generating a CSR (Certificate Signing Request) that you will use to order your Certificate.  It also shows how to create a Self-Signed Certificate.

A guide on how you can back up and restore the contents of your Web Space using your Control Panel.  This guide covers creating a back up of your site, scheduling back ups of your site, configuring the destination for your back up and more.

This guide will show you how to create Custom Buttons in your Control Panel.  It covers labelling your button, choosing it’s location, setting an image or a URL, configuring help tips and more.

This tutorial shows you how to create a MySQL Database in the Control Panel.  It covers creating, editing and deleting Databases and Database Users.

This tutorial will show you how to Password Protect a directory using your Control Panel.  It covers creating the directory, and setting up the users for it.

This guide will show you how to create a Mailing List through your Control Panel.  It covers creating the list and adding members to it.

This tutorial will show you how to create Sub-Domains in your Control Panel.  It covers creating a Sub-Domain and managing the settings.

This guide will show you how to create an Alias for your Email account in your Control Panel.  An Alias will allow your mail box to collect mail sent to a different Email address, but does not require you to set up that Email address.  For instance, if you wanted to receive Emails sent to support@ and test@ in one inbox, you could set up the support@ Email address with an alias of test@.  Any Emails sent to support@ or test@ will then arrive in the support@ inbox.

This guide will show you how to manage FrontPage Admin in your Control Panel.  The guide will show you how to manage your users, permissions and subwebs.

This guide will show you how to monitor Site Resources and Statistics through your Control Panel.  It covers Site Limits, as well as requesting various kinds of reports, scheduling regular reports, and log files.

This guide will show you how to manage Crontab in your Control Panel.  It covers the use of the Crontab Manager, including users, file paths and other parameters.

This tutorial will show you how to manage your MySQL Database using phpMyAdmin in your Control Panel.  It covers copying tables to your Database, and saving a copy of your Database.

This guide will show you how to change passwords in your Control Panel.  The demonstration includes changing your Control Panel and FTP passwords.

This guide shows you how to set up an Email Forward (also known as a Redirect) in your Control Panel.  It covers creating, editing and removing the Email Forward.

This guide will show you how to create a Web User in your Control Panel.  The guide will show you how to create a Web User, as well as how and why they would be used.

This is a guide to making DNS changes to domains registered with WildWestDomains.com.  It covers the entire process – it covers logging in, locating the domain you wish to modify, viewing and changing the existing DNS settings, checking that your changes have been applied, and DNS propagation.

This tutorial will take you through the steps required to change DNS for domains registered at GoDaddy.com.  It covers the entire process – logging in, navigating the menu to find the domain you wish to edit, viewing and changing the existing DNS settings, and DNS propagation.

This guide will show you how to change your DNS settings for domains registered at Enom.com.  It covers the entire process – logging in, selecting your domain name, viewing and changing the existing DNS settings, and DNS propagation.

This is a guide to changing your DNS records for domains registered at StarGate.com.  It covers the entire process – logging in, selecting the domain you want to edit, navigating the menu, viewing and changing the existing DNS settings, and DNS propagation times.

A video showing you how to make DNS changes to domains registered at OpenSRS.net.  It covers the entire process – logging in, viewing existing DNS settings, the danger of removing DNS – and how to update your DNS settings, as well as propagation times.

This video guide will show you how to make DNS changes to domains registered at Dotster.com.  It covers the entire process – logging in, selecting your domain, viewing existing DNS settings, updating your primary and secondary DNS, editing your confirmation email address, and DNS propagation.

A video detailing the process for changing DNS settings for domains registered at NameCheap.com.  It covers the entire process – logging in, navigating the menu to find the domain you wish to edit, viewing existing DNS settings, updating the primary and secondary DNS, and DNS propagation.

This tutorial will guide you through changing your DNS changes to domains registered at DRAMS.  It covers the entire process – logging in, navigating the menu to find the domain you wish to edit, updating your primary and secondary DNS, and DNS propagation.

This guide shows you how to manage categories in Wordpress.  It explains the purpose of categories, changing their order on your blog, and adding, editing and deleting categories.  It also shows you how to spell across incorrectly.

A video guide to installing Wordpress (2.0 – though the instructions are still valid for 2.5).  It details the process from downloading Wordpress, editing the config file, uploading Wordpress to your web space, and how to complete the online installation of your blog.  Please note that you will have to have created a Database before you can install Wordpress.

This guide will take you through the major options available in Wordpress.  It covers membership requirements, time and date preferences, options for reading and writing posts, notifications for discussions of posts (as well as blacklists of certain words to protect your blog from malicious comments), permalinks and upload options.

A tutorial covering writing new posts in Wordpress.  It covers the major aspects of writing a post, including the configuration options available to you before you publish your post – including password protection, categorisation, changing authors and scheduling a time and date for publishing.

This tutorial shows you how to manage Plugins for your Wordpress blog.  It shows you how to download Plugins, find out more about them, and how to activate them.

This video explains how your visitors can write comments in Wordpress.  It covers permissions and privileges for visitors, and moderating comments that your visitors have made.

This tutorial will show you how to register an account with PayPal.  It covers account types, localisation, password tips, and validating your account.

This video guide demonstrates how to add funds to your PayPal account.  The tutorial also demonstrates adding your bank account to your PayPal account if you have not done so already, as you will need to have done this before you can transfer funds into your account.

This video guide demonstrates how to create a Donation button to add to your web page, to allow visitors to make donations via PayPal.  It covers custom and default buttons, encryption, option fields, and adding the HTML code for the button to your web site.

This tutorial shows you how to add your credit card to your PayPal account, so that you can use your card as an alternate source of funds to your normal PayPal account balance.

This video tutorial will show you how to create a Buy Now button on your web site with additional options, to allow your visitors to purchase an item using PayPal.  It covers custom and default buttons, encryption, option fields, and adding the HTML code for the button to your web site.

This video tutorial covers editing a blog entry in Adobe Contribute.  It deals with selecting the entry, editing the text, and your options after you have edited the page.  The tutorial assumes that you have already set up a connection to your blog.

This video guide will show you how to create a new page in Adobe Contribute.  It details the two methods of creating the new page.  It also covers naming, editing and publishing your page.  This guide assumes you have already set up the connection to your site.

This video guide will teach you how to edit text in Adobe Contribute.  It covers navigating to the text that you want to edit, and the various editing options available to you, as well as review options.

This video tutorial shows you how to add images when using Adobe Contribute.  It covers the process from locating your page, placing an image, and uploading it from your computer or from a website. 

This tutorial shows you how to create a connection to a website in Adobe Contribute.  It deals with creating connections, connection types, and required settings, in particular reference to FTP connections.

This video tutorial details editing images in Adobe Contribute.  It covers selecting the image, and the various edit options available – for example, resizing, rotating and cropping the image.  The video assumes that you have already set up a connection to your site.

This guide shows you how to create a connection to a blog, using Adobe Contribute.  It deals with creating connections, connection types, and required settings.

This is a video guide to creating a form in Adobe Dreamweaver MX.  This guide covers the use and meaning of ‘Action’, ‘Method’ and Tables.  It shows you how to create basic text fields, obscure the contents of passwords, using text and check boxes, the purpose of radio buttons, preselecting options, drop down and jump menu’s – and, finally, styling, submitting and resetting the forms.

This video will enable you to create a navigation bar in Adobe Dreamweaver MX.  It covers selecting the page you want to add the navigation bar to – placing the bar on the page itself – and then defining the various elements of the navigation bar, such as using images, creating ‘rollover’ effects, setting destination URL’s and arranging the order of the buttons in your navigation bar.

This tutorial will show you how to create a template in Adobe Dreamweaver MX.  It explains the purpose behind templates, creating templates from existing web pages, how to define the portions of the template that can be edited, and using the template to create new pages.

This guide will show you how to configure a new site in Adobe Dreamweaver MX.  It shows you how to set the local information for your site (i.e. naming your site, specifying image folders) and remote information (i.e. FTP login or firewall details) for your site.

This video will show you how to create a basic page layout using Adobe Dreamweaver MX.  It covers creating a new page, setting basic properties such as the page title and background colour, and using tables to position different sections of your web page.  It also shows you how to import images for use in your page layout, and editing properties of individual page sections. 

This tutorial will show you how to create a navigation button in Adobe Flash MX.  It begins with creating a new symbol, naming your button and moving in to the editing mode.  It covers text, key frames, changing appearance for different states of the button, adding sound effects, and testing your creation.

This tutorial will show you how to publish your files via FTP using Microsoft Frontpage 2003.  Please bear in mind that this method will break any Frontpage extensions that you may have installed in your web space, and they will need to be uninstalled and installed again.  The guide covers opening the connection to publish your site, selecting the transfer mode, configuring the transfer and, finally, transferring the files.

This tutorial will show you how to publish your files via HTTP or Sharepoint using Microsoft Frontpage 2003.  It covers opening the connection to your web space, selecting the transfer mode, configuring the transfer and, finally, transferring the files.

This video tutorial will show you how to change your email account password in Horde Webmail.

This video will show you how to use filters in Horde Webmail.  It covers using the Blacklist (for blocking emails from certain addresses) and Whitelist (for allowing emails from certain addresses), and setting message rules (this is covered in greater detail in ‘Creating an Email Filter in Horde Webmail’). 

This guide will show you how to create an email filter in Horde Webmail.  It covers setting the rules for allowing and managing incoming emails in greater detail than the ‘Using Filters in Horde Webmail’ guide.

This tutorial will show you how to manage your address book in Horde Webmail.  The guide will show you how to add, remove, edit, and search for contacts.

This tutorial demonstrates how to log in to your email account using Horde Webmail.

This tutorial shows you how to edit your profile in Horde Webmail, so that you can specify the email account name and reply address.

This video tutorial will show you how to read a new email message in Horde Webmail.

This video guide will show you how to create folders in Horde Webmail, to help you organise your emails for better management of your inbox. 

This video guide demonstrates how to use Boxtrapper in Horde Webmail.  Boxtrapper is a another level of spam filtering that you can configure, providing you with a more advanced Whitelist for your account.